常见问题解答
需求
- To use Canvas, you must be registered for a class, presently or in the past, that 用帆布. The class can either be at “大学 or LPC的.
Default Canvas username and password
- 用户名: Your 用户名 for Canvas is your W number (begins with a W followed by 8 digits).
- Your 用户名 cannot be changed.
- If you do not know your W number, please read how to find your student # instructions.
- 密码: The default 密码 for Canvas is the first two letters of your first name, followed
by the first two letters of your last name (all lowercase), followed by the last four
digits of your W number.
- 例子: Maria Valdez with a W number of W98765432 would log in as:
用户名: W98765432
密码: mava5432
Learn how to update your password (optional)
忘记了密码
- If you forgot your password, click on the '忘记了密码?' link on the Canvas login page, and follow the instructions.
Update your 电子邮件 Address for Canvas (optional)
Users will automatically receive Canvas notifications via e邮件 through their Chabot-provided
电子邮件帐户
(Zone邮件 for students or Outlook for faculty/staff) by default unless they change their Canvas
e邮件 address to
a personal account.
Follow these simple steps on Class-Web to update your Canvas e邮件 address:
Log in to Class-Web > Select "What is my e邮件 address?" > Select "Update 电子邮件 Address"
> Under "Type of
E-邮件 to Insert" select "电子邮件 for Canvas/Blackboard" > press "Submit" > Enter the
e邮件 address in the field
next to "E-邮件" > click "Submit." The updated e邮件 address should take effect in
Canvas within 24 hours.
I need my Canvas quiz/exam/test reset
It is up to the instructor whether or not a test/quiz/exam/assessment can be reset
for an attempt made by a student. 请 contact your instructor to ask whether they will reset the particular assessment.
I have a question about or am having problems logging into the Zone (or with my Zone邮件)
请 contact the Zone Help Desk at helpzone@clpccdorg.邮件.onmicrosoft.com or 925-424-1710 (Monday to Friday, 8:00 am to 5:00 pm).
I can't login to CLASS-Web, OR I am having trouble with my registration
请 contact 招生 and 记录 at 510-723-6700 or ccarcom@rentingcarland.com. You can also visit A&R on-campus in Building 700 (check their 网页 for current opening hours).
I need an add number for a course
请 contact the course instructor to ask if there is space available in the course and/or to ask for an add number.
Is Online 咨询 available?
Online 咨询 is available for Chabot students who are currently taking online
类. For more information, visit 咨询 Services at “大学.
I have a question about or am having problems with the Canvas site for my course at Las Positas College
If your course is at Las Positas College, please contact LPC的 在线学习 Support.
I need you to take a look at my computer/laptop/iPhone
Unfortunately, we cannot provide technical support for any computers or other hardware. However, if you are experiencing issues while using Canvas or the Canvas App, we may sometimes suggest trying something different on your computer, such as using a recommended browser or changing your browser settings, etc.
请 submit a help request to 在线学习.